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10 ans d'experience

Competences

Verbal/Written Communication Organized Conflict Resolution Self-directed Goal-oriented Solution Focused Receptive to Feedback Customer Service Shipping/Receiving Crisis Intervention ADC Certified First Aid/CPR Certified Case Management Audit Documentation

Experience

Residential Counselor II

Phoenix Center – Serenity Place

2023-08 - 2026-07

Provided individual and group counseling for clients with substance use disorders in a residential setting, utilizing CBT and Motivational Interviewing techniques. Conducted intake assessments, developed trauma‑informed care plans, and maintained confidential client records in compliance with HIPAA. Managed documentation, ensured high-quality case notes, and contributed to a supportive therapeutic environment. Demonstrated strong organization, kindness, and conflict‑resolution skills while handling a diverse caseload.

Adult Outpatient Therapy Supervisor

SC Department of Mental Health

2020-11 - 2023-01

Supervised a team of seven mental health clinicians, conducting weekly case consultations and ensuring EHR documentation quality and regulatory compliance. Maintained an active caseload of over 200 clients, coordinating treatment recommendations for mental health court participants. Oversaw reporting, typing, and leadership duties, fostering a collaborative environment. Implemented performance feedback and quality audits to improve service delivery.

Mental Health Clinician

SC Department of Mental Health

2016-10 - 2020-11

Delivered community mental health therapy and crisis intervention services to clients in Simpsonville, SC, and provided coverage for sister clinics in Greer. Performed case management support, ensuring continuity of care across multiple locations. Utilized strong communication, goal completion, and teamwork skills to address client needs. Documented interventions and outcomes in compliance with agency standards.

Langues

English

fluent

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