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4 ans d'experience

Competences

E-commerce Project Management Tools CRM & Customer Management Web Design IT Support WordPress Development Custom WordPress Plugins Customer Support Strong Communication Article Editing Web Content Management Team Collaboration KPI Monitoring

Experience

Web Designer - Software Engineer

IEK DELTA School of Programming

2020-01 - 2023-12

Designed, developed and maintained e‑commerce websites using WordPress, creating custom plugins to extend functionality. Managed content editing and processing, ensuring up‑to‑date product listings. Utilised CRM tools to track customer interactions and support tickets. Collaborated with cross‑functional teams to resolve technical issues and improve user experience. Delivered projects on time, meeting monthly KPI targets for performance bonuses.

Web Content Manager

Coinbase Task us

2023-01 - 2024-12

Oversaw web content updates and maintenance for an e‑commerce platform, integrating CRM systems to monitor customer inquiries via email, phone and live chat. Handled invoicing, contract information and service details for clients. Coordinated with multiple departments to resolve issues and fulfill requests. Tracked monthly KPI metrics to achieve performance bonuses. Ensured high‑quality communication and strong customer satisfaction.

Partnered Streamer

Twitch.tv

2021-01 - 2023-12

Built and engaged a community of viewers on Twitch, creating live streaming content focused on gaming and technology. Managed channel growth, audience interaction and partnership negotiations. Utilised social media and content management tools to promote streams and increase follower base.

Langues

Greek

fluent

English

fluent

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