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Competences
Experience
Web Designer - Software Engineer
IEK DELTA – School of Programming
2020-01 - 2023-12
Designed and developed responsive WordPress websites and custom plugins for e‑commerce clients. Managed CRM tools to track customer interactions and support tickets. Coordinated with cross‑functional teams to resolve technical issues, ensuring project delivery within KPI targets. Utilised project management tools to plan sprints and monitor progress. Delivered measurable improvements in site performance and user engagement.
Partnered Streamer
Twitch.tv
2021-01 - 2023-12
Created and streamed gaming and tech content, building a community of over 5 000 followers. Managed live‑chat support and audience interaction, applying strong communication skills. Produced video assets and edited articles related to streaming topics. Monitored channel analytics to optimize content strategy and increase viewership.
Customer Support / Web Content Manager
Coinbase Task us
2023-01 -
Handled customer inquiries via email, phone, and live chat, using CRM tools to log and resolve issues efficiently. Maintained and updated the company's e‑commerce website, ensuring content accuracy and SEO best practices. Collaborated with marketing and product teams to align website updates with business goals. Tracked monthly KPI targets to achieve performance bonuses.
Langues
Greek
fluent
English
fluent
Derniere mise a jour: il y a 3 semaines