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Competences
Experience
Customer Services Advisory
Concentrix Egypt
2025-06 -
Provide multi‑channel support for major clients such as Amazon Prime, handling product inquiries, order processing and personalized recommendations. Utilise deep product knowledge to troubleshoot issues efficiently, ensuring high customer satisfaction. Build strong relationships through consistent service delivery and collaborate with team members to meet performance goals in a fast‑paced environment.
Mobile Development Intern
Information Technology Institute
2025-01 - 2025-02
Developed mobile app concepts using Dart and Flutter, applying UI/UX principles to improve user flows and interface design. Participated in collaborative development sessions, contributing to code reviews and technical problem‑solving.
Portal Development Intern
Sportyano Co.
2024-08 - 2024-08
Supported portal development tasks, gaining hands‑on experience with web systems and backend logic. Assisted in testing, documentation and interface adjustments, ensuring functional consistency.
Business Software Development Intern
Hassan Allam Holding
2023-08 - 2023-08
Contributed to software development within the IT department, assisting in system updates, troubleshooting and internal tool enhancements.
Langues
Arabic
intermediate
English
intermediate
Turkish
intermediate
Derniere mise a jour: il y a 2 semaines