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Competences
Experience
Project Manager
Zain Iraq
2022-10 - 2026-06
Led end‑to‑end project delivery for telecom infrastructure, coordinating timelines, resources, and milestones. Conducted regular status meetings with senior management and stakeholders to ensure transparency and timely issue resolution. Applied risk management and cost‑control techniques that reduced project expenses by 15 %. Utilized project management tools (MS Project, JIRA) to track progress and deliverables. Oversaw a multidisciplinary team of 12 engineers and technicians.
Fiber Optics Team Leader
Giganet for Communications Ltd
2022-01 - 2022-11
Managed the fiber‑optic operations team, ensuring compliance with industry standards and performance targets. Planned and scheduled field deployments, boosting productivity by 20 % through optimized routing and resource allocation. Coordinated with network design and OMC teams to align installation activities with project specifications. Supervised a crew of 8 technicians and conducted on‑site training. Reported operational metrics to senior management.
Technical Support Engineer
SuperCell Network
2021-03 - 2022-01
Configured client links and monitored network stability, achieving 99.8 % uptime. Produced detailed uptime/downtime reports and escalated incidents to TRM, OMC, and NOC teams. Performed troubleshooting of routing and switching equipment, including MikroTik RouterBoards. Implemented remote diagnostics tools to reduce mean time to repair (MTTR) by 30 %. Provided technical guidance to customers and internal staff.
FTTH Design Engineer
Horizon Scope Telecom
2020-10 - 2021-01
Designed FTTH network layouts using AutoCAD and GIS, producing detailed schematics for fiber deployment. Developed engineering specifications and bill‑of‑materials for residential and commercial projects. Collaborated with field teams to validate designs and resolve on‑site issues. Integrated network planning tools to optimize route selection and minimize civil works. Delivered design packages ahead of schedule, enabling rapid rollout.
Administrative Manager
Rawaat Asia SDN. BHD.
2016-03 - 2019-05
Oversaw all administrative functions, streamlining daily operations to improve efficiency. Designed and implemented workflow processes that reduced processing time by 25 %. Managed office budgeting, procurement, and vendor relations. Coordinated cross‑departmental communication and supported HR activities. Supervised a support staff of 5 and ensured compliance with corporate policies.
OMC Senior Engineer
EarthLink Telecommunications
2013-09 - 2014-09
Led the wireless operations team, handling site maintenance and equipment upgrades. Installed and removed flat‑panel antennas and configured MikroTik RouterBoards for optimal performance. Conducted field tests and performance monitoring to ensure network reliability. Trained junior engineers on OMC procedures and safety standards. Delivered project milestones on time, supporting network expansion goals.
Langues
Arabic
native
English
fluent
Spanish
beginner
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