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0 ans d'experience

Competences

Excellent English communication Customer service & client interaction Active listening & rapport building Professional telephone communication Lead qualification & follow‑up mindset Organization & attention to detail Problem solving Computer & internet skills Fast learner / adaptable Teamwork & independent work

Experience

Teaching Support

School (Morocco)

Supported students and communicated clearly with learners in an educational environment. Assisted with classroom and administrative tasks, requiring strong organization and responsibility. Adapted explanations to diverse learner needs while maintaining a patient, professional approach.

Customer‑Facing Associate

Clothing Store (Morocco)

Assisted customers, understood their needs and provided helpful product information. Communicated professionally, contributing to a positive shopping experience. Handled daily tasks efficiently in a customer‑focused environment, demonstrating reliability and attention to detail.

Formation

Bac +2 – English Studies

Langues

Arabic

native

English

intermediate

French