Senior Butler (Majordome) – Luxury Hospitality

About the role

The Senior Majordome (Senior Butler) will join the Front Office team at Cheval Blanc Seychelles, a luxury resort on Anse Intendance. Reporting to Guest Services Management, the role ensures impeccable, personalized service for villa guests, upholding the brand’s high standards of hospitality.

Key responsibilities

• Provide courteous, professional, and flexible service to guests, adhering to Cheval Blanc standards.
• Welcome guests at their villas, conduct orientation, and attend to their needs until fully satisfied.
• Maintain daily villa assignments, guest agenda, and briefing room whiteboard with accurate arrival and departure times.
• Support Front Office Management with daily briefings, monthly inter‑department meetings, guest transfers, villa checks, inventory audits, and ordering.
• Prepare daily reports and logbooks for the Guest Services Manager.
• Offer additional services such as unpacking, cultural preference handling for families, and any bespoke requests.

Required profile

• Young, dynamic, self‑motivated professional with a passion for luxury hospitality.
• Strong understanding of Cheval Blanc philosophy, core values, and resort facilities (spa, restaurants, kids club, etc.).
• Excellent knowledge of local attractions to advise guests.
• Ability to work promptly, attend briefings, and maintain a polished appearance.

Required skills

• Fluent in English; additional language skills are a plus.
• Proficiency in using guest management and inventory tracking tools.