Front Desk Agent – Seychelles or Overseas
Club Med · Port Glaud
Description du poste
About the role
Join Club Med Resorts as a Front Desk Agent and become the first point of contact for guests arriving at our resort locations in Seychelles or other overseas destinations. You will ensure a smooth and welcoming check‑in and check‑out experience while promoting the resort’s services and activities.
Key responsibilities
- Manage guest arrivals and departures, handling check‑in and check‑out procedures efficiently.
- Operate the telephone switchboard, directing calls and providing accurate information.
- Handle cash transactions, maintain the cash‑box, and process payments for stays, meals, and B&B packages.
- Promote on‑site sales opportunities, including meals, activities, and special offers.
- Provide guests with information about resort services, events, and local attractions.
Required profile
- Flexible and agile, able to adapt to a fast‑paced environment.
- Attentive with strong attention to detail.
- Excellent interpersonal skills and the ability to build rapport with guests.
- Meticulous and responsive, ensuring high standards of service.
Required skills
- Basic computer operation skills.
- Experience with telephone switchboard systems.
- Cash handling and transaction processing.
What we offer
- Access to Club Med’s extensive resort facilities and activities.
- Opportunities for personal development and internal mobility.
- A vibrant, multicultural work environment.
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Club Med
Port Glaud