Front Desk Agent – Seychelles or Overseas

About the role

Join Club Med Resorts as a Front Desk Agent and become the first point of contact for guests arriving at our resort locations in Seychelles or other overseas destinations. You will ensure a smooth and welcoming check‑in and check‑out experience while promoting the resort’s services and activities.

Key responsibilities

• Manage guest arrivals and departures, handling check‑in and check‑out procedures efficiently.
• Operate the telephone switchboard, directing calls and providing accurate information.
• Handle cash transactions, maintain the cash‑box, and process payments for stays, meals, and B&B packages.
• Promote on‑site sales opportunities, including meals, activities, and special offers.
• Provide guests with information about resort services, events, and local attractions.

Required profile

• Flexible and agile, able to adapt to a fast‑paced environment.
• Attentive with strong attention to detail.
• Excellent interpersonal skills and the ability to build rapport with guests.
• Meticulous and responsive, ensuring high standards of service.

Required skills

• Basic computer operation skills.
• Experience with telephone switchboard systems.
• Cash handling and transaction processing.

What we offer

• Access to Club Med’s extensive resort facilities and activities.
• Opportunities for personal development and internal mobility.
• A vibrant, multicultural work environment.