Airport Ambassadeur

About the role

Cheval Blanc is seeking an Airport Ambassadeur to deliver a warm, personalized welcome and farewell for guests arriving at and departing from Seychelles International Airport. The role is integral to the luxury guest experience, ensuring seamless airport and airline assistance in line with Cheval Blanc standards.

Key responsibilities

• Greet and escort guests at the airport, providing a bespoke welcome and departure experience.
• Assist guests with airline and airport procedures, including check‑in, baggage handling, and special requests.
• Coordinate with airport authorities, airlines, and internal hotel teams to ensure smooth transitions.
• Maintain detailed records of guest interactions and preferences.
• Adapt to flexible working hours, including early mornings, evenings, and weekends.

Required profile

• Hotel school graduate or equivalent education.
• Minimum 2 years of experience as an Airport Attendant or similar role in a luxury hotel environment.
• Proven experience working with airport authorities and airlines.
• Fluent in English (spoken, written, reading).
• Excellent communication and customer‑service orientation.
• Ability to work flexible hours and remain patient and service‑focused.
• Proficiency in additional languages spoken by international clientele is a plus.

Required skills

What we offer

• Opportunity to work in a world‑class luxury resort setting.
• Dynamic, multicultural environment with high‑end guest interaction.
• Professional development within the Cheval Blanc brand.