Spa Receptionist
Cheval Blanc · Victoria
Description du poste
About the role
Join the Cheval Blanc team as a Spa Receptionist and become the first point of contact for guests seeking a luxurious wellness experience at the Cheval Blanc Spa in Seychelles. Reporting to the Spa Manager, you will deliver a warm, personalized welcome and guide guests through the spa’s services.
Key responsibilities
- Greet and assist guests, identifying their needs and recommending suitable treatments and facilities.
- Manage reservations, confirm appointments, and coordinate requests with spa teams.
- Maintain accurate guest records and ensure smooth operations before, during, and after each visit.
- Promote spa treatments, products, and special offers while upholding the Maison’s quality, hygiene, and service standards.
- Collaborate with the Spa Manager to ensure compliance with Leading Quality Assurance (LQA) standards.
Required profile
- Knowledge of wellness and beauty treatments.
- Fluent in French and English, both spoken and written.
- Strict adherence to hygiene standards.
Required skills
- Proficiency in Spa Booker software.
- Familiarity with Leading Quality Assurance (LQA) standards.
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Cheval Blanc
Victoria