Spa Receptionist

About the role

Join the Cheval Blanc team as a Spa Receptionist and become the first point of contact for guests seeking a luxurious wellness experience at the Cheval Blanc Spa in Seychelles. Reporting to the Spa Manager, you will deliver a warm, personalized welcome and guide guests through the spa’s services.

Key responsibilities

• Greet and assist guests, identifying their needs and recommending suitable treatments and facilities.
• Manage reservations, confirm appointments, and coordinate requests with spa teams.
• Maintain accurate guest records and ensure smooth operations before, during, and after each visit.
• Promote spa treatments, products, and special offers while upholding the Maison’s quality, hygiene, and service standards.
• Collaborate with the Spa Manager to ensure compliance with Leading Quality Assurance (LQA) standards.

Required profile

• Knowledge of wellness and beauty treatments.
• Fluent in French and English, both spoken and written.
• Strict adherence to hygiene standards.

Required skills

• Proficiency in Spa Booker software.
• Familiarity with Leading Quality Assurance (LQA) standards.