Assistant Restaurant Manager

About the role

We are looking for a proactive Assistant Restaurant Manager to support the Restaurant Manager at Constance Lemuria, a luxury resort on Praslin Island, Seychelles. The role involves overseeing daily restaurant operations, ensuring exceptional guest experiences, and upholding high standards of service and food safety.

Key responsibilities

• Assist in managing all aspects of restaurant operations, including opening and closing procedures, inventory management, and financial reporting.
• Supervise, train, and mentor restaurant staff on service standards, food safety protocols, and customer service excellence.
• Monitor service quality and guest satisfaction, addressing concerns promptly and professionally.
• Manage staff scheduling, time‑off requests, and ensure adequate coverage during all service periods.
• Maintain compliance with health, safety, and food‑handling regulations specific to Seychelles hospitality standards.
• Oversee cash handling, reconciliation, and point‑of‑sale (POS) system operations.
• Coordinate with kitchen and front‑of‑house teams to ensure smooth service flow and operational efficiency.
• Conduct performance reviews and provide constructive feedback to team members.
• Support the Restaurant Manager in implementing new procedures, promotions, and operational improvements.
• Handle customer complaints and resolve conflicts with professionalism and empathy.
• Maintain accurate records of inventory, staff performance, and operational metrics.

Required profile

• Proven experience in a restaurant or food‑service supervisory role or equivalent management experience.
• Strong knowledge of restaurant operations, food safety regulations, and hospitality industry standards.
• Excellent interpersonal and communication skills with the ability to lead and motivate a diverse team.
• Demonstrated ability to manage multiple tasks efficiently while maintaining attention to detail.
• Strong problem‑solving skills and the ability to remain calm under pressure.
• Customer‑focused mindset with a commitment to delivering exceptional service.
• Organizational skills and the ability to prioritize effectively.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Required skills

• Proficiency with point‑of‑sale (POS) systems.
• Experience using restaurant management software.
• Cash handling expertise.
• Basic accounting and financial reporting skills.
• Inventory management capabilities.