Front Desk Agent – Resort Hospitality

About the role

Join Club Med’s vibrant resort team as a Front Desk Agent, welcoming guests and ensuring smooth arrivals and departures. You will be the first point of contact, delivering a memorable experience in a dynamic, international environment.

Key responsibilities

• Manage guest check‑in and check‑out procedures efficiently.
• Operate the telephone switchboard, directing calls and providing information.
• Handle cash transactions and maintain the cash‑box accurately.
• Promote on‑site services such as meals, B&B packages, and special offers.
• Provide guests with information about resort facilities, events, and local attractions.

Required profile

• Flexible and agile, able to adapt to a fast‑paced hospitality setting.
• Attentive and meticulous, ensuring accuracy in all guest interactions.
• Responsive with strong customer rapport and people skills.

Required skills

• Basic computer operation.
• Cash handling.
• Telephone system operation.

What we offer

• Access to Club Med’s extensive resort facilities and activities.
• Opportunities to showcase personal talents on stage during resort events.
• Professional development within a global hospitality brand.