Front Desk Agent – Resort Hospitality

About the role

Join Club Med Resorts as a Front Desk Agent, welcoming guests to an unforgettable resort experience. You will be the first point of contact for arrivals and departures, ensuring smooth check‑in and check‑out processes while providing information about on‑site and off‑site services.

Key responsibilities

• Manage guest arrivals and departures, handling check‑in and check‑out procedures.
• Operate the telephone switchboard, directing calls and assisting guests with inquiries.
• Maintain the cash‑box, process payments, and handle sales promotions for stays, meals, and B&B packages.
• Provide accurate information about resort services, events, and activities both inside and outside the Club.

Required profile

• Flexible and agile, able to adapt to a dynamic hospitality environment.
• Attentive with strong customer rapport and people skills.
• Meticulous and responsive, ensuring high‑quality guest service.

Required skills

• Computer skills for reservation and payment systems.

What we offer

• Access to Club Med’s extensive infrastructure and recreational activities.
• Opportunities to showcase personal talents on stage within the resort community.