Front Desk Agent – Seychelles or Overseas

About the role

As a Front Desk Agent you will be the first point of contact for guests arriving at Club Med Resorts in Seychelles or other overseas locations. You will ensure smooth check‑in and check‑out processes, provide accurate information about services and events, and promote on‑site offers.

Key responsibilities

• Manage arrivals and departures, handling check‑in and check‑out procedures efficiently.
• Operate the telephone switchboard, directing calls and responding to guest inquiries.
• Maintain the cash‑box, process payments, and handle cash transactions accurately.
• Promote sales of stays, meals, and bed‑and‑breakfast packages.
• Provide guests with information on internal and external services, activities, and events.

Required profile

• Flexible and agile, able to adapt to a fast‑paced hospitality environment.
• Attentive and meticulous, ensuring accuracy in all guest interactions.
• Strong interpersonal skills with the ability to build rapport with guests.
• Responsive and proactive in addressing guest needs.

Required skills

• Computer skills

What we offer

• Access to Club Med’s extensive facilities and recreational activities.
• Opportunities to showcase personal talents on stage during resort events.
• A dynamic, international work environment with career development prospects.