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Food & Beverage Hostess

Four Seasons · Victoria

🇬🇧 English

Job description

About the role

We are looking for a friendly and attentive Food & Beverage Hostess to join the team at our exclusive resort on Desroches Island. The host/hostess will be the first point of contact for guests in the restaurant, ensuring a warm welcome and smooth seating experience.

Key responsibilities

  • Set up the host/hostess stand, review the reservation book and make room‑set‑up recommendations.
  • Receive and record guest reservations, assign tables and open the restaurant at the scheduled time each shift.
  • Inspect the cleanliness of the dining room and private dining rooms, adjust as needed, and verify each table is properly set before opening.
  • Prepare menus, insert them into covers, and check their condition and appearance.
  • Develop thorough knowledge of the menus, ingredients and daily unavailable items.
  • Assign seating according to service standards, taking server stations, workload capacity and timing patterns into account.
  • Maintain a station chart and cover count for the restaurant.
  • Greet each guest promptly with eye contact, a smile and proper posture, handle walk‑ins, waiting guests and lost‑and‑found items.
  • Seat reservations promptly at appropriately set tables and manage chair arrangements.

Required profile

  • Strong attention to detail and ability to maintain high standards of cleanliness and presentation.
  • Excellent interpersonal skills with a courteous and professional demeanor.
  • Ability to work efficiently in a fast‑paced, luxury hospitality environment.
  • Flexibility to work shifts, including opening duties.

Required skills

  • Proficiency with reservation and seating management processes.
  • Knowledge of menu composition and daily specials.

What we offer

  • Opportunity to work in a unique private‑paradise resort on a coral island.
  • Experience within a world‑class luxury hotel brand.
  • Collaborative team environment focused on exceptional guest experiences.

Questions fréquentes

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Published 3 months ago

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Four Seasons

Victoria