Front Desk Agent – Hospitality

About the role

Join Club Med Resorts as a Front Desk Agent and become the first friendly face guests meet on arrival. You will work in a vibrant resort environment, handling check‑ins, check‑outs and providing information about on‑site services and local attractions.

Key responsibilities

• Manage arrivals and departures, ensuring smooth check‑in and check‑out processes.
• Answer the telephone switchboard and respond to guest inquiries promptly.
• Handle cash transactions, operate the cash‑box, and process payments accurately.
• Promote sales of additional services such as meals, B&B packages and special events.
• Provide guests with detailed information about resort facilities, activities and external events.

Required profile

• Flexible and agile, able to adapt to a fast‑paced hospitality setting.
• Attentive and meticulous, with a strong focus on detail.
• Excellent people skills and the ability to build rapport with guests.
• Responsive and proactive in addressing guest needs.

Required skills

• Computer skills

What we offer

• Access to Club Med’s extensive infrastructure and recreational activities.
• Opportunities to showcase personal talents on stage during resort events.
• A dynamic work environment in a beautiful overseas location.